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Analyst Reports and Research
Profit Meets Purpose: How Leading Manufacturers are Driving Sustainability in the Aftermarket
IDC: The Shift to Service Life-Cycle Management Drives New Revenue Opportunities and Customer Value in the Aftermarket
IDC MarketScape: Worldwide Supply Chain Planning for Spare Parts/MRO Industries 2024 Vendor Assessment
Modernizing The Aftermarket: Market Research 2024
A Leader in the IDC MarketScape for Worldwide Service Parts Planning Applications 2023–2024
The Essential Guide to Servitization
Tech-Exec Magazine: Driving the Service Economy
Build a Resilient Aftermarket Service Business
The Evolution of Service Quality Outcomes: Service Contracts Drive Value and Growth
Frost & Sullivan Enabling Technology Leader
State of Aftermarket Inventory Management – Survey Report
State of Aftermarket Service Parts Pricing – Survey Report
2022 IDC MarketScape Report for Worldwide Manufacturing Warranty and Service Contract Management Applications
IDC MarketScape Report: Worldwide Manufacturing Service Parts Management Applications 2021-2022 Vendor Assessment
2021 IDC MarketScape for B2B Price Optimization and Management Applications
Blog
AI & Platforms Take Center Stage: 7 Takeaways from Field Service USA 2025
What Tariffs Mean For The Automotive Industry And How OEMs Must Respond
7 Ways Data & AI Are Transforming Warranty Into a Critical Competitive Advantage
Navigating US Tariff Disruption For OEMs
4 Routes To Aftermarket Growth And Sustainability: Here’s What Leading OEMs Are Doing
5 Aftermarket Strategies That Support CFOs in the Automotive Industry
Faster Proof of Compliance: How CGF’s Automated Compliance Process Drives Client Value
Zero Findings Reflect Our Unwavering Commitment to Security
Retail Inventory Management (RIM): Why It Matters for Retail Success
Implementing a Retail Inventory Management (RIM) Program
Unlock the Potential of Your Warranty Management Solution | Part 2
Optimize Warranty Management for Greater Efficiency and Profitability
Unleashing the Power of AI and ML: Transforming Service Lifecycle Management
The Trillion-Dollar Aftermarket Opportunity
AI Means Aftermarket Mastery for OEMs
Three Service Contract Pricing Software Essentials for OEMs
Top 6 Trends Impacting Contract Pricing in 2024
Why Depot Repair Is the Key to Growth for Manufacturers in the Construction Industry
Customer Stories
Terex Elevates Its Parts Pricing Strategy With CGF
Terex Transforms Manual Processes into a Predictive, Seamless and Efficient Experience
With CGF, Bileko Car Parts Gains a Expanded Modern System
Bileko Car Parts Streamlines CGF Inventory Management
Bileko Car Parts Modernizes Its Automotive Aftermarket Inventory Operations
Terex Adopts a Streamlined Approach to Inventory Management With CGF
Scot JCB Identifies Trends to Better Manage Inventory
Scot JCB – Flexible Technology Key to Evolving Customer Demands
Scot JCB Creates the Exceptional Customer Experience
Al-Futtaim Recognizes the Power of Integrating CGF Inventory and Price Solutions
Al-Futtaim Leverages CGF Price Solution to Develop Strategies That Drive Customer Satisfaction
LP Building Solutions Streamlines and Optimizes Warranty Management Operations With CGF
BSH Home Appliances Group Automates and Optimizes Global Pricing Strategy
Hyster-Yale Group Expands Use of CGF Price
Hyster-Yale Group Optimizes Margins With CGF Price Optimization Software
NFI Parts Keeps Its Customers Moving With CGF Inventory Management Software
Al-Futtaim Improves Customer Retention and Bottom-Line Results Using CGF Solutions
CGF Retail Inventory Helps CLAAS Reduce Parts Order Process 20%
eBook
Auto OEM Playbook: Navigate Tariffs with AI & Data
How OEMs Can Adapt to Tariffs: 5 Strategic Plays
Profit Meets Purpose: How Leading Manufacturers are Driving Sustainability in the Aftermarket
The Future of the Aftermarket: Real-Time, Data-Driven, Service-Based
How the Circular Economy Is Unleashing New Sources of Business Value for OEMs
Infographic
CGF Connected Service: Leading Aftermarket Sales and Service Organizations are Driving Forward
Press Releases
Information Security as a Corporate Strategy: CGF Listed as TISAX Participant
CPQ Finland and CGF Announce Strategic Partnership to Expand SLM Solutions in Finland
CGF Appoints Josh Weiss as New Chief Executive Officer
CGF Announces Platform-First Approach to Aftermarket Intelligence for Complex Equipment OEMs
CGF Accelerates Growth by Joining the AWS ISV Accelerate Program
CGF Positioned as a Leader in the IDC MarketScape for Worldwide Supply Chain Planning for Spare Parts/MRO Industries
Automated compliance audits: CGF increases efficiency and meets the highest security standards
CGF Appoints Claire Rychlewski as Chief Revenue Officer to Accelerate Revenue Growth in Burgeoning Aftermarket Service Lifecycle Management Market
Karmak and CGF Partner to Automate Inventory Planning Process
ATR Optimizes Inventory Management with CGF
CGF research reveals key challenges, strategic shifts shaping the futureof aftermarket services
More Reach, More Innovation: CGF’s Connected Service Experience now on AWS Marketplace
Bollinger Motors Automates Warranty Operations With CGF
CGF Continues Its Award-Winning Streak With Another Stevie® Award Victory in 2024
CGF Elevates and Expands Information Security With ISO 27001:2022 and ISO 27017
Bileko Car Parts and CGF Celebrate Successful Partnership in Revolutionizing Automotive Aftermarket Operations
CGF: A Leader in the IDC MarketScape for Worldwide Service Parts Planning Applications 2023-2024
CGF Appoints New Chief Product and Technology Officer
Product Sheets
CGF Parts Planning for Distributors & Dealers: Deliver Exceptional Service With Automated Parts Planning
CGF Dealer to Dealer: Unlock the Aftermarket Parts Potential Across Your Dealer Network
CGF Depot Repair: Support the Circular Economy
CGF Price: Boost Revenue With Smarter Pricing
CGF Overview
Connect and Enhance the End-to-End Warranty Lifecycle
CGF Parts Catalog: Visual Assemblies in the Field
CGF Service Knowledge: Enable Your Technicians
CGF Service Knowledge: Medical Device Manufacturers
CGF Contract Price: Create More Secure Margins With More Accurate Pricing
CGF Field Service: Simplify Field Service Management for More Efficient Service Delivery
CGF Dealer Parts Planning: Deliver Exceptional Service Through Your Dealer Network
CGF Parts Planning: Strengthen Service Levels at the Lowest Possible Cost
Value Calculator
Warranty Value Calculator
Price Value Calculator
Videos
Terex Elevates Its Parts Pricing Strategy With CGF
Terex Transforms Manual Processes into a Predictive, Seamless and Efficient Experience
With CGF, Bileko Car Parts Gains a Expanded Modern System
Bileko Car Parts Streamlines CGF Inventory Management
Bileko Car Parts Modernizes Its Automotive Aftermarket Inventory Operations
Terex Adopts a Streamlined Approach to Inventory Management With CGF
Al-Futtaim Recognizes the Power of Integrating CGF Inventory and Price Solutions
Al-Futtaim Leverages CGF Price Solution to Develop Strategies That Drive Customer Satisfaction
Mobile Technician Enablement Demo
How to Master Agile Price Management
Webinar on demand: What does electrification mean for the automotive aftermarket?
Service Contracts Drive Value and Growth
What is Warranty Management Software? Watch this video demonstration.
Video: Sustainability and Field Service Excellence
Enabling Technicians with On-Demand Insights
Service Council™ Panel Discussion: Knowledge Management for Technician Success
Economic Uncertainty and Aftermarket Pricing Strategy (NAM)
Hyster-Yale Group Expands Use of CGF Price
Webinars
How to Master Agile Price Management
Webinar on demand: What does electrification mean for the automotive aftermarket?
Service Contracts Drive Value and Growth
CGF and ASAP Webinar: Optimizing Pricing in the Aftermarket
Service Council™ Panel Discussion: Knowledge Management for Technician Success
Economic Uncertainty and Aftermarket Pricing Strategy (NAM)
Economic Uncertainty and Aftermarket Pricing Strategy (EMEA)
Best of Breed Warranty Program and Your CRM
Transforming Aftermarket Services with a Connected Service Experience
How to Set the Right Prices Despite Rising Inflation (North America)
Warranty: An Overlooked Key to Service Business Success
The Shifting Pricing and Customer Landscape within the UAE
The Transition to Mobility – Service as a Strategic Imperative
How to Set the Right Prices Despite Rising Inflation
How to Grow Strategic Importance of Your After-sales Service
Drive Spare Parts Margin Growth with Intelligent Pricing
Parts Pricing Challenges: A Case for Price Harmonization?
Migration to Subscription Services
White Papers